Privacy Policy

Updated 23rd of March, 2023.

General

In order to give you the best possible service, Tech Enthusiast and its affiliated companies (we, our, us) collect and process certain personal data about you. We respect and value your privacy and we are committed to protecting it. This privacy policy contains information about what personal data we collect, what are the key principles of processing the data and what rights you have relating to your personal data. This Privacy Policy complies with Regulation EU 2016/679 (GDPR), the Data Protection Act 2018 (UK GDPR) and the Personal Information Protection Law of the People’s Republic of China (PIPL).

We ask you to read this policy carefully and to revisit it from time to time since we might update it, if necessary. The most recent privacy policy can always be found from our website, on this very page, at www.techenthusiast.com/privacy-policy/.

For what purposes is personal data collected and used?

We collect, store, and process your data for the following purposes:

  • To provide you with services and products;
  • To communicate with you and to handle your inquiries and requests;
  • To handle and update your account, if you have created one in relation with our products and services;
  • To update and manage our customer register;
  • For billing, purchase confirmation, and transaction verification;
  • To offer personalized discounts, benefits, or coupons;
  • To fulfill our contractual obligations;
  • To fulfill legal obligations and respond to legal claims;
  • For recruitment or subcontracting, if you have expressed your wish to work with us;
  • To improve our products, services, customer experience and business overall;
  • To conduct marketing and advertising activities;
  • For analytical and statistical purposes;
  • To produce personalized and targeted content and marketing;
  • For remarketing and re-engagement;
  • To conduct surveys, research, customer profiling, innovation; business planning and strategy;
  • To establish or build a business relation between our company and the organization or entity you are part of.

We do not transfer, share, disclose, assign, sell or rent your personal information to third parties, which are not in connection with our business operations. However, we may share certain personal information with third parties under circumstances which might be deemed a “sale” under the California Consumer Privacy Act. If you are a California resident, you can request that we exclude your personal information from such sharing arrangements by emailing us at contact[at]techenthusiast.com.

What data do you collect about me, and from which sources?

We offer a range of products and services dedicated to IT businesses and IT professionals. Depending on which services or products you use, various data from different sources may come into play.

Much of the data we process is voluntarily provided by yourself. For example, when you decide to subscribe to our newsletter, you share your name and email address with us.

Information such as your contact details might be shared with us through a referral or when you or your company and Tech Enthusiast are engaged in a contract or project together – for example, your colleague carbon copies you into and email that is sent to us and this data is saved into our customer register.

When you visit www.techenthusiast.com we send one or more cookies – a small file containing a string of characters – to your computer or other device that uniquely identifies your browser. We use cookies to improve the quality of our products, services, content and for retargeting advertising. For retargeting ads, we use Google AdWords Remarketing to promote Tech Enthusiast across the Internet, in particular on the Google Display Network. Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you. If you do not wish to see ads from Tech Enthusiast, you can opt out in several ways: a) Opt-out of Google’s use of cookies by visiting Google’s Ads Settings here; b) You can adjust or decline the cookies on www.techenthusiast.com by clicking the paperclip icon at the bottom right side of our web page; c) Opt-out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page here.

We also receive technical data and access data which is automatically collected when you interact with our products, services, and content. Our tools collect this information so that we can understand our customers’ behavior better, allowing us to further develop our business and offering. Most important tools that collect technical and access data are:

  • TinyAnalytics, which we use on our web page to collect data about our website visitors so that we can analyze our website use and further improve the visitor experience. You can read TinyAnalytics’s Privacy Policy here and you can anytime decline all cookies which will then disable data collection.
    • Typeform, that we use for surveys and questionnaires. It collects information that you choose to share with us and information about what type of device is used when interacting with the survey. You can read Typeform’s privacy policy here and you can always skip the fields that ask for personal information, allowing you to stay anonymous.
    • MailerLite, which we use as a newsletter tool that stores information you shared with us when subscribing to the newsletter, along with technical data and newsletter interaction data collected through cookies, web beacons, unique identifiers and similar tracking technologies like Google Analytics, for example. Web beacons are single-pixel gifs that are included in emails we send. These collect information like email open, IP address, browser, and email client type, etc. We use the web beacon collected data along with the other data MailerLite collects to understand how our email campaign performed and what we can do to improve it in the future. You can read MailerLite’s privacy policy here and you can anytime unsubscribe from our newsletters by clicking the link that’s in the footer of every newsletter.
    • Teachable, that we use as a platform for our online courses. Please review their privacy policy here and see what information Teachable shares with us about our students here.
    • We are also present on Twitter, Facebook, Instagram, YouTube, TikTok and LinkedIn. These social media platforms provide us with insights on our followers, viewers and visitors, but these are only statistical and anonymized data e.g.: location or language preferences. However, please be aware that we have no influence over how these platforms gather and process data. Please read their privacy policy before interacting with us on these platforms and carefully check which information you decide to share with us on social media in private messages or comments, for example.

      To sum it up, we typically process following personal data considering you: your name, email address, phone number, job title and field of expertise, details on the organization you represent, IP address, country, location, other personal information as applicable. If we request that you share particular personal information with us, you may of course refuse to do this. We may, however, be unable to provide you with the same range of offering or service this case.

      What is the basis for processing my personal data?

      The products, services, and content we provide are intended for professional use only, within the field of IT. You must be at least 18 years old and work within the field of IT in order to interact with our products, services, and content. Because of our professional offering, we consider our customers corporate customers. Hence, we process your personal information and other customer information based on:

      • your consent;
      • an agreement which you are a party to;
      • our statutory obligation or a law;
      • our legitimate interest, which includes the offering of our services, products, content; customer relationship or other relevant connection; employment relationship; recruiting; subcontracting and direct marketing.

      We may process your data on other grounds as well, such as an engagement made by you.

      Who processes my personal data and is it transferred to anyone else?

      We share your information with employees and trusted service providers who process personal information on our behalf. Everybody involved in processing of your personal information is carefully selected and vetted. Through contracts and processes we ensure that the confidentiality of your information is secured, and that your data is processed lawfully and in compliance with this Privacy Policy. In addition, if you provide consent for the installation of cookies, your data may be processed by third-party companies for the purposes and in the territories mentioned in the Cookie Policy.

      We may also share your information with competent courts and authorities, when we are legally required to do so (for instance, to allow such bodies to investigate, prevent, or take action against illegal activities), or we have to take action to protect our rights or any third party rights.

      Is my data transferred outside the EU?

      In most cases your data is located and processed in the European Economic Area. However, some of our service providers have multinational operations or use data storage facilities outside of EEA. In these cases, we take steps to make sure that your personal data receives an adequate level of protection regardless of what country your data is located- or processed in. We achieve this by carefully selecting our service providers and working with only those that are GDPR compliant, furthermore, with Data Processing Agreements in place we ensure that our service providers are as committed to protecting your privacy as we are. If you have questions about the international transfer of personal data, please don’t hesitate to reach out to us by email.

      How long is my data stored?

      We will not store your personal data for longer period than is necessary for its purpose or required by contract or law. The storage times for personal data may vary based on its purpose and the situation. Typically, we store your personal data for as long as you are using our services, products, content or for as long as we have another purpose to do so and, thereafter, for no longer than is required or permitted by law or necessary for internal purposes. We erase your personal data after this storage period or when you request us to do so. 

      How is my data stored and kept secure?

      Your data is stored on the servers provided by our service providers, which are secured according to general industry standards and practices. We consider and keep your personal data confidential and do not disclose them to anyone else than those who need it for their work or confidentially to our service providers based on contracts we have made with them. Access to your personal data is protected with user-specific logins, passwords, and user rights.

      Is it mandatory to provide personal data? What happens if I don’t give it to you?

      No, it is not mandatory to share with us your personal data, but not providing it might change or limit how we are able to do business with you or what we can offer you. You can forbid us from processing your personal information anytime by sending us an email and stating your request.

      Does your website use cookies and what are those?

      We use cookies on our website to provide the best possible user experience for our website visitors, improve website visitor experience, track website usage and target ads to you in other services, such as social media platforms. Cookies are small text files that are placed on a web user’s computer and are designed to hold a modest amount of data particular to a user and a website. Cookies give us information how users use our website. We may use cookies to develop our website. If you do not wish to receive cookies, you may change your cookie consent settings from the bottom left “paperclip” icon on our website.

      What rights do I have relating my personal data?

      According to the General Data Protection Regulation (GDPR), you have the right to:

      • obtain information on the processing of your personal data;
      • access your data;
      • rectification of your data;
      • the erasure of your data and to be forgotten;
      • restrict the processing of your data;
      • data portability;
      • object to the processing of your data;
      • not be subject to a decision based solely on automated processing.

      Please note that not all of these rights can be exercised in all situations, depending on factors such as the basis for the processing of your personal data.

      How can I use my rights?

      You can use your rights by sending us an email at contact[at]techenthusiast.com. In such case, we ask you to provide us your name, contact details, phone number as well as a copy of valid personal ID, such as a driver’s license or passport, so we can verify your identity. In some cases will also require your consent ID, found on the cookie permissions feature on the bottom left corner on our website. We will get back to you as soon as possible, but no later than 30 days after receiving your email. If you consider that the processing of your personal data is not lawful, you can also notify a supervisory authority in Finland.

      Can this privacy policy be updated?

      We may make updates to this privacy policy when our operations change or develop. Also changes in law may make it necessary to update this privacy policy. The changes become valid once we have published them in the form of an updated privacy policy. Therefore, please visit this page and read this privacy policy from time to time. You can always find it under the link: www.techenthusiast.com/privacy-policy/.

      Who can I contact in privacy matters?

      You can contact your Controller:

      • Tech Enthusiast
      • Business ID: 2527436-6
      • VAT number: FI25274366
      • Suopursunkatu 19, 21280 Raisio, Finland
      • Markus Leinonen
        contact[at]techenthusiast.com

        We will get back to you as soon as possible, but no later than 30 days after receiving your email. If you consider that the processing of your personal data is not lawful, you can also notify a supervisory authority in Finland.